Last updated: October 2012
Website: www.freightforwarderchina.com
Company: Freight Forwarder China (“we”, “our”, “us”)
1. Introduction
At Freight Forwarder China, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share with us when visiting our website or using our freight forwarding and logistics services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
(a) Personal Information
When you fill out a contact form, request a quote, or communicate with us, we may collect:
Full name
Email address
Phone number
Company name
Shipping details (origin, destination, product type, weight, etc.)
(b) Technical Information
When you browse our website, we may automatically collect:
IP address and browser type
Device type and operating system
Referring URLs and website interactions (pages visited, time on page, etc.)
(c) Cookies and Tracking Technologies
We use cookies and analytics tools (e.g., Google Analytics) to improve website performance and user experience.
You can disable cookies in your browser settings.
3. How We Use Your Information
We use the collected information to:
Provide logistics and freight forwarding services
Send shipping quotations and updates
Respond to your inquiries or requests
Improve our website and marketing performance
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Data Sharing and Disclosure
We may share your data only with:
Our verified shipping partners, customs brokers, or warehouses (as necessary to fulfill your shipment)
IT service providers and analytics platforms (for website hosting and performance)
Legal or government authorities, if required by law
All third parties are required to keep your information confidential and secure.
5. Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with our legal and accounting obligations
You may request deletion of your data at any time (see Section 8 below).
6. Data Security
We use SSL encryption, secure servers, and limited access protocols to protect your personal data from unauthorized access, alteration, or disclosure.
While we take reasonable measures to safeguard your information, no internet transmission is completely secure.
7. International Data Transfers
As a China-based company providing global logistics services, we may transfer your data internationally to partners in the USA, UK, EU, and other regions.
All such transfers comply with applicable data protection laws.
8. Your Privacy Rights
Depending on your location (e.g., EU/EEA or California residents), you may have the right to:
Access the personal data we hold about you
Request correction or deletion
Object to data processing or request restriction
Withdraw consent at any time
To exercise your rights, please contact us at:
privacy@freightforwarderchina.com
9. Third-Party Links
Our website may contain links to third-party websites (e.g., carriers, partner portals).
We are not responsible for the content or privacy practices of those websites.
We encourage you to review their respective privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
All updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Freight Forwarder China
Shenzhen, Guangdong, China
Email: privacy@freightforwarderchina.com
Website: www.freightforwarderchina.com